Return Policy

Return and Refund Policy

Cancellation Policy:

1. In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it cannot be cancelled using our website.

Return Policy:

1. Returns and exchanges are applicable only to select products. Detailed return eligibility and conditions are provided on the respective product pages. For most products, the standard return window is 3 days.
2. The return policy for any product is subject to change without prior notice.
3. In case we do not have pick up service available at your location, you would have to self-ship the product to our office address.
4. Return/Exchange charges may apply on a case-to-case basis.

Refund Policy:

We accept refund requests if there is a mismatch in quality, size, color, or design, or in case an item is missing, wrong, or damaged in a combo order.

Once the product has been picked up, the refund is processed within 5–7 working days through the same transaction mode.

Note for Return:

• The items should be unused and unwashed for hygiene reasons.
• The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
• Customized products cannot be returned or exchanged.
• Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.